At the end of this training, participants will be able to recognize their emotions and the consequences and identify those of others; better anticipate them on a daily basis; to develop their emotional intelligence in the long term.

At the end of this training, learners will be able to adapt to different types of personality; to adopt an effective communication with its interlocutors, according to their types of personality; detect signs of first and second degree stress; to implement constructive communication strategies in their professional context.

Find lasting agreements for high-stakes situations. At the end of this training, participants will be able to prepare and prepare for complex negotiations; to negotiate where the respective interests of the parties are identified, debated; to incorporate in their future negotiations significant areas for improvement; take a step back to better analyze the situations and people involved.

At the end of this training, participants will be able to define a goal and concrete actions; to prepare and structure its meetings; to stand in front of a group and encourage participation; to facilitate his group with ease.

At the end of this training, participants will be able to write a structured presentation; define the objectives and the target audience to build the common thread of their presentation; to practice presenting with the techniques of the actor to manage and convince their audience.