Medical Office Assistant
Canadian College Of Health, Science & Technology
Key Information
Campus location
Windsor, Canada
Languages
English
Study format
On-Campus
Duration
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Pace
Full time
Tuition fees
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Application deadline
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Earliest start date
Sep 2023
Introduction
Medical Office Assistants (MOA) are relied upon by physicians, medical staff, and patients to keep office operations running smoothly. In addition to performing administrative and supportive functions, they must know medical terminology and be familiar with various medical procedures and health care business practices. They often assist physicians by preparing treatment rooms for clinical examinations, help with medical procedures, take vital signs, and provide pre-emptive care.
MOAs are the first contact for a physician’s office, medical clinic, hospital, diagnostic centre, or health care agency. They welcome patients to a physician’s office, answer the phones, schedule appointments, assist with submitting prescriptions, referrals, and handle insurance forms, claims, and handle drug manufacturer calls.
Medical Office Assistants process all information on a patient’s file, including payments, and insurance claims, manage the office database and manage the physician’s schedule. They write and prepare reports, transcribe and type medical reports, submit specialist referrals, and coordinate diagnostic tests, treatments, and other necessary care with appropriate facilities and professionals.
Program Length: 34 weeks
Theory: 30 weeks
Internship: 4 weeks