Level 2 Award in Conflict Management
Nhi Oman - National Hospitality Institute
Key Information
Campus location
Muscat, Oman
Languages
English, Avestan
Study format
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Duration
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Pace
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Tuition fees
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Application deadline
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Earliest start date
Sep 2023
Introduction
This accredited qualification is ideal for anyone who requires training in conflict management. It is appropriate for a wide range of sectors and is suitable for anyone who has a customer facing role, dealing with service users of the public. It is also a useful qualification for individuals who would like a better understanding of how to prevent conflict situations from arising and feel more confident in being able to deal with situations if they arise. Subjects covered include the role of communication and the assessment of risks in conflict situations and follow up practices after such events.