ICB Programme in Business and Office Administration

This programme is just the ticket if you have ambitions of being an efficient business unit manager. Business efficiency is vitally important for a company’s commercial success. In this programme, you’ll learn about business and financial management business law, human resources and marketing among others.

Curriculum

• The role of the receptionist
• Handling mail
• Record management systems
• The role and function of the secretary
• Introduction to Computing
• The Windows Operating System
• Working with Internet and Email
• The rules of typing
• Creating business documents

The learner will be assessed on a Portfolio of Evidence (PoE), summative and formative assessments.

Duration and mode of delivery

The duration of this course is 3 months and is delivered through face-to-face classes.

Entry requirements

• Grade 12 (Std 10) or equivalent
• No prior accounting knowledge needed
• You must be at least 16 years old

Possible career opportunities

• Junior Office Administrator
• Secretary
• General Office Manager
• Labour Relations Manager
• Field/Floor/Store/Department Supervisor
• Customer Service Manager