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Courses in Service Design in Singapore Singapore

Courses are academic classes taught by qualified instructors that are intended to enhance participant’s knowledge of a given area or training in a particular discipline. Courses vary broadly in terms of length, size, content and duration.Service design is the careful planning of communication, infrastructure, logistics, and employee efforts in order to ensure that customer experiences are sa… Read more

Courses are academic classes taught by qualified instructors that are intended to enhance participant’s knowledge of a given area or training in a particular discipline. Courses vary broadly in terms of length, size, content and duration.

Service design is the careful planning of communication, infrastructure, logistics, and employee efforts in order to ensure that customer experiences are satisfactory. It involves designing services that are efficient, sustainable, and convenient for all parties involved.

Top Course in Service Design in Singapore in Singapore

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Singapore

In today’s service and knowledge-based economies, businesses must constantly find new ways to stand out. In this competitive marketplace, applying a customer-centric approach ... +

In today’s service and knowledge-based economies, businesses must constantly find new ways to stand out. In this competitive marketplace, applying a customer-centric approach to managing, and delivering service excellence is critical. However, this effort requires more than relying on customer feedback to showcase your service offerings. It demands the creation of high-quality operations within a high-trust environment, leading to motivated employees who provide exceptional customer service. In the Service Leadership: Customer Value, Excellence and Cost-Effectiveness program—offered by NUS Business School—you can gain the competencies you need to become a customer-focused business leader capable of delivering more value for your organization, employees, and customers. -
Courses
Part-time
2 months
English
Online
 
Singapore

The course will focus on covering the different angles of creating and innovating customer-centric services that cater to the demands of the 21st century.

The course will focus on covering the different angles of creating and innovating customer-centric services that cater to the demands of the 21st century. -
Courses
Full-time
3 - 5 days
English
Campus