Service design is the theory and practice of making an organization's services more efficient, effective, and competitive. It includes principles from fields such as psychology, logistics, communications, information science, and sociology.
2 Results in Service Design, Singapore
In today’s service and knowledge-based economies, businesses must constantly find new ways to stand out. In this competitive marketplace, applying a customer-centric approach ... +
The course will focus on covering the different angles of creating and innovating customer-centric services that cater to the demands of the 21st century.