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Courses in Customer Relations in North America 2021

A customer relations program is usually designed to help students learn the skills they need to work in careers that are customer-focused, such as those in the hospitality and retail industries. Programs may include courses on marketing, communications, consumer behavior, sales and management.

Course in Customer Relations in North America

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Irvine, USA

Learn how to improve customer experience using customer relationship management platforms such as Salesforce.

Learn how to improve customer experience using customer relationship management platforms such as Salesforce. -
Courses
Part-time
12 weeks
English
Online
 
Evanston, USA

Explore innovative techniques for creating superior customer experiences that set your business apart from its competitors.

Explore innovative techniques for creating superior customer experiences that set your business apart from its competitors. -
Courses
Part-time
6 weeks
English
Sep 2021
Online
 
Tulsa, USA +1 More

Blazing Service is a fast-paced, interactive training program combining best practices of classroom instruction with easy-to-use web based reinforcement tools after the two-da ... +

Blazing Service is a fast-paced, interactive training program combining best practices of classroom instruction with easy-to-use web based reinforcement tools after the two-day course. -
Courses
Part-time
2 days
Campus
 

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Mississauga, Canada

This diploma is a 24-week program delivered in-class. The College has included an additional 12 weeks to allow for illness, vacations, and other course interruptions. The prog ... +

This diploma is a 24-week program delivered in-class. The College has included an additional 12 weeks to allow for illness, vacations, and other course interruptions. The program is therefore required to be completed within 36 weeks. Diploma admissions are on a rolling basis. This diploma program will enable you to deal with customers and their needs. You will learn how to provide excellence in service, learn about communicating effectively, and handling difficult customers proficiently. As a Customer Service Representative, you will be working in a call centre environment providing insight and solutions to queries, account information, and general services questions that customers may raise. You will also be responsible for promoting products and promotions and increasing the sales of these products and services to current and prospective customers. -
Courses
English (Canada)
Sep 2021
Campus
 
Irvine, USA

Learn skills that will enable you to design and implement strategies to improve customer experience and customer success.

Learn skills that will enable you to design and implement strategies to improve customer experience and customer success. -
Courses
Part-time
12 weeks
English
Online
 

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