Key Information

  • Course Code: IT102
  • Duration: 2 weeks
  • Fee: £4045

Course outline

Business Processes, Information Systems, and Information

  • The need to understand business processes
  • Business process modeling
  • Using IS to improve process quality
  • What is information?
  • Data characteristics required for quality information

Hardware and Software

  • Computer hardware
  • Operating systems software
  • Applications software
  • Open source software as a viable alternative

Database Processing

  • The purpose of a database
  • What is a database management system (DBMS)?
  • Database applications to make databases more useful
  • What is a NoSQL DBMS?

The Cloud

  • Why is the cloud the future for most organizations?
  • Using the cloud
  • Cloud service models
  • Using cloud services securely

Organisations and Information Systems

  • How do IS vary by scope?
  • Solving departmental silos through enterprise systems
  • Customer relationship management (CRM), enterprise resource planning (ERP), and enterprise application integration (EAI)
  • Inter-enterprise IS

Social Media Information Systems

  • What is a social media information system (SMIS)?
  • SMIS to advance organizational strategy
  • Increasing social capital
  • Managing the risks of social media
  • Where is social media taking us?

Business Intelligence Systems

  • How do organizations use business intelligence (BI) systems?
  • The three primary activities in the BI process
  • Using data warehouses and data marts to acquire data
  • Three techniques for processing BI data
  • The alternatives for publishing BI

Information Systems Development

  • What is systems development?
  • The five phases of the systems development lifecycle (SDLC)
  • Accomplishing system definition
  • The users’ role in the requirement phase
  • Designing the five components
  • Implementing an IS
  • The tasks for system maintenance
  • Problems with the SDLC

Information Systems Management

  • Functions and organization of the IS department
  • How do organizations plan the use of IS?
  • Advantages and disadvantages of outsourcing
  • User rights and responsibilities

Information Security Management

  • The goal of IS security
  • How big is the computer security problem?
  • Responding to security threats
  • Technical safeguards
  • Data safeguards
  • Human safeguards
  • Responding to security incidents

Target audience

This management information systems course is suitable for:

  • Those who wish to assess, evaluate, and apply emerging information systems (IS) technology to business.
  • Those who wish to take an active role in systems development to create an IS that meets their needs.
  • Those who need to learn how to employ IS to accomplish their job tasks.
  • Those who want to use IS to achieve their business strategies.

Learning outcomes

Upon completion of this management information system course, you will be able to:

  • Appreciate the uses of business processes, information systems, and information in organizations.
  • Demonstrate an understanding of hardware and software and their place in management information systems.
  • Recognise the key features and technologies deployed in database management and processing.
  • Explain what the cloud is and be able to identify the potential opportunities and threats that cloud computing offers to organizations.
  • Recognise the primary benefits of information systems in organizations including the application of customer relationship management (CRM), enterprise resource planning (ERP), and enterprise application integration (EAI).
  • Evaluate the potential benefits of social media information systems to organizations.
  • Appreciate the uses of business intelligence systems.
  • Differentiate the key elements of information systems development and understand the role system developments plays in MIS.
  • Illustrate the functions and deployments techniques of information systems in organizations and how these systems are managed.
  • Demonstrate an understanding of the crucial role information security management plays within organizations and its role most MIS activities.
Program taught in:
English

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Last updated September 22, 2018
This course is Campus based
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