Key Information

  • Course Code: IT102
  • Duration: 2 weeks
  • Fee: £4045

Course outline

Business Processes, Information Systems, and Information

  • The need to understand business processes
  • Business process modeling
  • Using IS to improve process quality
  • What is information?
  • Data characteristics required for quality information

Hardware and Software

  • Computer hardware
  • Operating systems software
  • Applications software
  • Open source software as a viable alternative

Database Processing

  • The purpose of a database
  • What is a database management system (DBMS)?
  • Database applications to make databases more useful
  • What is a NoSQL DBMS?

The Cloud

  • Why is the cloud the future for most organizations?
  • Using the cloud
  • Cloud service models
  • Using cloud services securely

Organisations and Information Systems

  • How do IS vary by scope?
  • Solving departmental silos through enterprise systems
  • Customer relationship management (CRM), enterprise resource planning (ERP), and enterprise application integration (EAI)
  • Inter-enterprise IS

Social Media Information Systems

  • What is a social media information system (SMIS)?
  • SMIS to advance organizational strategy
  • Increasing social capital
  • Managing the risks of social media
  • Where is social media taking us?

Business Intelligence Systems

  • How do organizations use business intelligence (BI) systems?
  • The three primary activities in the BI process
  • Using data warehouses and data marts to acquire data
  • Three techniques for processing BI data
  • The alternatives for publishing BI

Information Systems Development

  • What is systems development?
  • The five phases of the systems development lifecycle (SDLC)
  • Accomplishing system definition
  • The users’ role in the requirement phase
  • Designing the five components
  • Implementing an IS
  • The tasks for system maintenance
  • Problems with the SDLC

Information Systems Management

  • Functions and organization of the IS department
  • How do organizations plan the use of IS?
  • Advantages and disadvantages of outsourcing
  • User rights and responsibilities

Information Security Management

  • The goal of IS security
  • How big is the computer security problem?
  • Responding to security threats
  • Technical safeguards
  • Data safeguards
  • Human safeguards
  • Responding to security incidents

Target audience

This management information systems course is suitable for:

  • Those who wish to assess, evaluate, and apply emerging information systems (IS) technology to business.
  • Those who wish to take an active role in systems development to create an IS that meets their needs.
  • Those who need to learn how to employ IS to accomplish their job tasks.
  • Those who want to use IS to achieve their business strategies.

Learning outcomes

Upon completion of this management information system course, you will be able to:

  • Appreciate the uses of business processes, information systems, and information in organizations.
  • Demonstrate an understanding of hardware and software and their place in management information systems.
  • Recognise the key features and technologies deployed in database management and processing.
  • Explain what the cloud is and be able to identify the potential opportunities and threats that cloud computing offers to organizations.
  • Recognise the primary benefits of information systems in organizations including the application of customer relationship management (CRM), enterprise resource planning (ERP), and enterprise application integration (EAI).
  • Evaluate the potential benefits of social media information systems to organizations.
  • Appreciate the uses of business intelligence systems.
  • Differentiate the key elements of information systems development and understand the role system developments plays in MIS.
  • Illustrate the functions and deployments techniques of information systems in organizations and how these systems are managed.
  • Demonstrate an understanding of the crucial role information security management plays within organizations and its role most MIS activities.
Program taught in:

See 131 more programs offered by London Business Training & Consulting »

Last updated September 22, 2018
This course is Campus based
Start Date
Request Info
Sep 9, 2019
4,045 GBP
By locations
By date
Start Date
End Date
Application deadline
Start Date
End Date
Application deadline
Start Date
End Date
Application deadline
Start Date
Sep 9, 2019
End Date
Sep 20, 2019
Application deadline
Application deadline
End Date
Application deadline
End Date
Application deadline
End Date

Sep 9, 2019

Application deadline
End Date
Sep 20, 2019